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Research project reveals positive attitudes towards telehealth, but it’s no magic bullet

Moving to the COVID-19 Protection Framework (traffic light system) may bring about some normality within society but there’s no guarantee how long it will last. The good news for health professionals and patients is that health care delivery by telehealth can be as simple as a click of a button. The downside is that many people, many of whom live rurally, have different needs than their urban counterparts; rural communities are not created equal and their high health needs are not being considered in the development of telehealth systems as highlighted by a recent telehealth research project Rural Smart Health. 
 
Telehealth has existed for decades, but it only became more firmly embedded into the provision of healthcare during the first COVID-19 lockdown in New Zealand back in March 2020, when the use of digital technologies was encouraged for remote consultation using phone, video, email, text, patient portals etc, making it possible for clinicians to reach their patients all the while keeping themselves, their patients and others safe from COVID-19. Fast forward to today and the adoption of telehealth, for various reasons, has waned.  
 
The Rural Smart Health (RSH) project was a collaboration between Massey University, NZ Telehealth Leadership Group and Forum, Vensa Health and other commercial partners, and explored telehealth requirements for older adults living rurally in underserved populations. Although the project focussed on a specific population group, the intention is to expose findings which will inform the general population.
 
The project consisted of focus groups with older adults living in rural and semi-rural areas, where participants were divided into two groups (those who ‘had used’ and those who ‘had not used’ telehealth) and took part in semi-structured discussions and/or interviews. Results revealed that not only are rural communities’ needs not being met, but that for telehealth adoption to work, the rural communities themselves need to be involved in the design and implementation of telehealth solutions from the very beginning. The message ‘do it once, do it right’ has never been clearer – and would pave the way for successful telehealth implementation to provide access to health services for whom the inequity gap is only growing.  Read more »

PASE & PACE Whitepapers

Over the past two years, the NZ Telehealth Forum (NZTF) has seen rapid growth in activity across the country and has supported clinicians to provide telehealth services to their patients. Having conducted two previous National DHB Telehealth surveys (2014, 2019), with a third in the pipeline and having gathered extensive information from our working groups/communities of practice and national experts within the various NZTF groups, the NZTF is well placed to be setting achievable goals for the future of telehealth delivery in NZ. Read more »

Reflection, Gratitude, and the Future

Last month, we said farewell to the esteemed Charis Frethey who has been our Programme Manager for the last two years.  Read more »

2022 NZTF Funder Report

We're pleased to present you with the 2022 NZTF Funder Report. In this report, we describe the significant contribution made by the Leadership Group and the wider Forum membership over the last two years in promoting, advising, resourcing and leading digital enablement in healthcare. Read more »

Celebrating our NZTF members' success - Amio Ikihele

Congratulations to Amio Ikihele, Chair of the NZ Telehealth Forum Digital Health Equity Reference Group, who was recently featured in Stuff news for winning the Winston Churchill Fellowship! Amio will be travelling to the US to learn about digital health equity. We look forward to hearing more about her research and what teachings she'll bring back to Aotearoa New Zealand. Read more »

Telehealth apps

There is a range of applications and digital tools which allow you to engage in telehealth consultations with certified healthcare professionals, such as a doctor, nurse or other medical specialist. These consultations take place remotely, via your phone or computer. Below is a list of some of the current platforms utilised in Aotearoa New Zealand to facilitate this process.   Read more »

Telehealth Demonstration Project

Project completed: 28 February 2015  Read more »

Dr Ruth Large chats to Consumer This about PACE

Dr Ruth Large, chair of the New Zealand Telehealth Forum chats with Jon Duffy and Sophie Stewart at Consumer This (by Consumer NZ) to discuss the 'Patient Anywhere Clinician Elsewhere' (PACE) concept. Read more »

Ka Ora Telecare - National Rural Telehealth Service

Despite lingering questions surrounding a new rural telehealth service, the overall response from rural communities and rural health advocates reflects contentment and relief, signalling a potentially positive change in healthcare accessibility for underserved regions. Read more »

2023 Briefing to the Incoming Minister

18th December 2023 Read more »

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