Ethical assessment of virtual consultation services: application of a practical ethical checklist to direct-to-consumer services in Aotearoa New Zealand

• Type of ProjectResearch
• Stage of CompletionCompleted
• Area of InterestTechnology, Medical, Other, Primary care
• Health DomainProvider, Equity, Consumer, Law, policy & ethics, Data & digital
• Geographic RegionNational
• Priority PopulationN/A

Organisation: University of Otago (with HRC funding)

The practical ethical checklist of 25 questions developed in the earlier stage of this project was used to perform an ethical evaluation of six direct-to-consumer virtual consultation services in New Zealand. Our findings showed that the examined virtual consultation services adequately address ethical considerations, particularly regarding patient data privacy and informed consent. We identified areas for improvement in equity, patient empowerment, and continuity of care.

DOI from Journal of Primary Health Care: Ethical assessment of virtual consultation services: application of a practical ethical checklist to direct-to-consumer services in Aotearoa New Zealand

First part of project (scoping review and checklist development): read here. 

If you would like more information about this project, please email us.